TERMS & CONDITIONS

1. Coaching Agreement

Coaching is a process focused on self-inquiry, personal insight, and transformation. It is not therapy, counseling, financial, or legal advice. Clients are responsible for their own decisions and actions.

2. Scheduling & Payment

  • Sessions must be booked in advance and paid prior to the session date.

  • Single sessions must be used within 1 month of purchase.

  • 5-session packages must be used within 6 weeks of purchase.

  • 10-session packages must be used within 4 months of purchase.

  • Unused sessions beyond these timeframes will expire and are non-refundable.

3. Cancellation & Rescheduling

  • 48-hour notice is required for rescheduling. Cancellations made with less than 48 hours' notice will be charged in full.

  • No-shows are charged in full and cannot be rescheduled.

4. Confidentiality & Privacy

All coaching conversations are confidential, except where required by law. If sessions are recorded, clients will be informed beforehand.

5. Limitation of Liability

The coach is not responsible for any actions taken or outcomes experienced as a result of coaching. Results vary based on individual effort, circumstances, and readiness for change.

6. Force Majeure

In cases of illness, technical failure, or emergency, the coach reserves the right to reschedule. If ongoing sessions cannot continue, unused prepaid sessions may be refunded.